Do you accept orders outside of Canada?
Yes, we accept American and International orders, please refer to the shipping page for charges and delivery times.
What payment methods do you accept?
We accept payments through Paypal, online credit card, interact and Money Orders. If choosing Email Money Transfer, please email us with the question and answer after your order.
What currency is used?
All of our prices are in Canadian dollars.
What shipping methods are used?
All orders are shipped via Canada Post. See shipping page for more details.
Do you ship to the United States?
Yes, all the time!!! The charges are based on weight and size.
Do you wholesale?
Not at this time. Be sure to sign up for our newsletter to be notified of promotions. We don't have sales very often, so take advantage of it when we do!
Can I return my order?
No, we do not offer returns or refunds. We do not risk the spread of disease to our customers.
Is your shop bird free?
Yes, Things for Wings operates in its own contained area. There is absolutely no contact with our own flock. We take the risk of disease very seriously.
Are your products bird safe?
All of the items in the store are considered bird safe. However, supervision is recommended for all toys. Accidents do happen, take the safety of your flock seriously and check toys daily. Choose appropriate sized toys for your birds (watch for loops or rings that can fit over your bird's head). If you have a particularly rambunctious parrot, email us and we will offer further description of products. We do not sell any items that we wouldn't give to our own flock.
How can I contact you?
Check our contact us page, this includes our phone number, address and email. We are on Pacific Standard Time, so please consider the time difference when making calls. Text us at 604-250-4730
How do I use my rewards points?
Go to the Gift Certificate category, and purchase certificates with your rewards points, one to three dollar certificates are available. Redeem your gift certificate at check out on your next order. Check the tab at the top of the site for more details.
Do you sell gift certificates?
Yes, we do, just click here.